Shipping policy
Shipping Policy
Shipping & Delivery
Enduring Dominion works with multiple fulfillment partners so that we can offer products across training, recovery, nutrition, sleep, grooming, wellness, and performance.
Because products may ship from different fulfillment locations, items from the same order may arrive in separate packages and at different times.
Order Processing
Orders generally require processing before shipment.
Estimated processing and delivery information may be displayed on the applicable product page, during checkout, or in your order confirmation.
Processing times may vary based on:
- Product availability
- Fulfillment location
- Destination
- Weekends and holidays
- Carrier conditions
- Seasonal demand
Estimated Delivery Times
Delivery estimates are estimates rather than guarantees unless we expressly state otherwise.
Available shipping methods and estimated delivery times may vary by product and destination and will be communicated during the ordering process when available.
Once your order ships, tracking information will generally be provided when tracking is available from the carrier or fulfillment partner.
Multiple Shipments
Some Enduring Dominion orders contain products fulfilled from different locations.
As a result, you may receive:
- More than one package
- More than one tracking number
- Packages on different delivery dates
Receiving only part of an order does not necessarily mean that the remaining merchandise is missing.
Shipping Charges
Applicable shipping charges will be displayed during checkout when possible.
Promotional free-shipping offers may be subject to minimum-purchase requirements, product exclusions, geographic restrictions, or other conditions disclosed with the promotion.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Please review your shipping information carefully before submitting an order.
If you discover an error, contact us immediately at enduringdominion@gmail.com
We will attempt to correct the address when possible, but we cannot guarantee changes after an order has entered fulfillment.
Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
Lost, Damaged, or Missing Shipments
If your tracking information indicates that a shipment has been delivered but you cannot locate it, first check around the delivery location and with other household members or building personnel.
If you still cannot locate the shipment, contact us at enduringdominion@gmail.com
For packages that appear lost in transit or arrive damaged, contact us with your order information so we can investigate with the carrier or fulfillment partner.
Delivery Delays
Carrier delays can occasionally occur because of weather, transportation disruptions, customs processing, holidays, high shipping volume, or other circumstances outside our direct control.
We will make reasonable efforts to assist customers with significant shipping problems.
International Orders
If Enduring Dominion offers international shipping to your destination, international orders may be subject to customs procedures, duties, taxes, brokerage charges, or import fees.
Unless expressly stated otherwise during checkout, customers are responsible for applicable import duties and taxes imposed by their country.
International delivery times may also be affected by customs processing.
Contact
For questions concerning an order or shipment:
Enduring Dominion
Email: enduringdominion@gmail.com